Leadpreneur Academy’s Job Readiness Program provides mentoring and flexible hands-on training for acquiring market-relevant skills for initiating or changing careers. It helps prepare for interviews, develop resumes, and optimize profiles on LinkedIn with selected partner organizations and leading recruitment platforms to ensure that you receive maximum assistance for your hiring process.
1.Customer Service Fundamentals
2.Conflict Resolution and Negotiation
3.Problem-Solving Techniques for Customer Service
4.Time Management in Customer Support
5.Active Listening Skills
6.Emotional Intelligence for Customer Service
7.Email Etiquette and Professional Writing
8.Grammar and Punctuation for Customer Support
9.Stress Management Techniques for Customer Support
10.Microsoft Excel for Data Tracking in Support
11.Social Media Support
12.Customer Relationship Management (CRM) Basics
13.Ticketing Systems for Customer Support
14.Empathy in Customer Support
15.Customer Journey Mapping
16.Product Knowledge for Customer Support
17.Quality Assurance in Customer Service
18.Mindfulness for Customer Support Specialists
19.Social Media Marketing Certificate Course Level 2
20.Introduction to AI and Chatbots for Customer Service
Trusted by over 50,000 learners globally
80% of learners find jobs within 6 months
Flexible, self-paced learning: 24/7 support
14-days money-back guarantee
Career Exploration & Guidance Interview Preparation
Skills Assessment & Development Job Search Assistance
Mentorship from Professionals Application Process
CV/Resume Writing Offer Negotiation
Networking Opportunities Onboarding Support
You’re not alone in your job search — we’ll be with you, guiding you every step of the way!
The program is designed to be flexible, allowing learners to complete it in 3 to 6 months at their own pace.
Yes, we provide comprehensive job assistance both during and after the program. You’ll have access to tailored support, including job market analysis, application submission guidance, interview preparation, and ongoing career development resources to help you land your ideal job.
No, you don’t need to have any prior experience or knowledge! Most of our courses are beginner-friendly and created in bite-sized modules, so anyone can easily excel at what they want to learn.
Yes! You’ll earn an industry-recognised certificate upon completion of the programme.
For each course you complete, you’ll earn a CPD QS and CiQ-accredited certificate
No worries! We offer flexible extensions and re-enrolment options to suit your needs. Plus, you’ll receive dedicated support from our team to overcome any challenges that may delay your progress. We’re here to ensure you succeed at your own pace.
"Leadpreneur Academy completely transformed my career! I went from struggling to land interviews to securing a high-paying remote job within months. The practical training, mentorship, and job-ready skills made all the difference!"
"I was looking to switch careers but didn’t know where to start. Leadpreneur Academy gave me the confidence and the right skills to break into the tech industry. The resume-building and LinkedIn optimization sessions were game-changers!"
"The Job Ready Program is exactly what Nigerian job seekers need. The hands-on approach, plus the career support, helped me land a role in digital marketing with an international company. I highly recommend it!"
Flexible, affordable, and accessible online education designed for your success. Start learning today!
© 2025 Leadpreneur Academy
